Under The Leadership of
Dr. Vijay Sankeshwar
Shipping & Returns
Shipping Policy
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Standard shipping typically takes 2-3 working days for delivery, depending on the destination.
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We strive to process and ship orders within 24-48 hours of receipt, excluding weekends and holidays. However, please note that we cannot guarantee delivery times as they may be affected by various factors such as weather, customs delays, and carrier disruptions.
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We are not responsible for any lost or damaged packages. If you believe your package has been lost or damaged, please contact the carrier directly to file a claim.
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If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to update the shipping address, but we cannot guarantee that the change will be made in time.
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If you are not home to receive your package, the carrier may leave it in a safe location or with a neighbor. If the carrier is unable to deliver the package, it will be returned to us. In this case, we will contact you to arrange for a new delivery or to process a refund.
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We reserve the right to change our shipping policy at any time without prior notice. We encourage you to review this policy regularly to stay informed of any updates.
Return & Exchange Policy
At Swadam Oils, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, you may return or exchange it within 5 days of the original purchase date. Please note that all returns and exchanges must be in the original condition and packaging, including any tags or labels.
To initiate a return or exchange, please contact our customer service team via email at sfbmtads@gmail.com at or by phone at +91 6364377166. Our team will provide you with further instructions on how to return or exchange your item.
In the case of a return, we will process a refund to your original form of payment within 5-7 business days of receiving the returned item. For valid & approved exchanges, we will ship the new item to you at no additional cost
Thank you for choosing Swadam Oils. We value your business and hope to have the opportunity to serve you again in the future